Customer’s Information

• Import  
  • General Information  
    • import Cargo Releasing Procedure.
    • Special Terms & Conditions for the Receipt of Shipments that are Subject to Veterinarian & Phytosanitarian Control  
      • Procedures
      • Guarantee Letter
    • Extracts from Tariffs and Practice.
    • Terms of Containers’ Storage at T/S Port  
      • Evergreen Marine Corporation  
        • from F.E., Indian Sub-Continent & Australia
        • from USA, Canada, West Coast of South America
        • INTRA Europe
      • Italia Marittima S.p.A.  
        • from F.E. & Indian Sub-Continent
        • from USA, Canada
        • INTRA Europe & Mediterranean
        • from South Africa
      • Hatsu Marine Limited  
        • from F.E. & Indian Sub-Continent
        • from USA, Canada, West Coast of South America
        • INTRA Europe
    • Service Charges
    • Insurance Tariffs
    • Cargo Tracking
    • Feeder Schedule
  • REGULAR CUSTOMER'S AREA  
    • Documentation  
      • Contract
      • Additional agreement
      • Terminal Instructions  
        • For single shipment  
          • Form
          • Sample
        • For all shipments  
          • Form
          • Sample
      • Releasing order  
        • For single shipment  
          • Form
          • Sample
        • For all shipments  
          • Form
          • Sample
      • Forwarder’s Guarantee Letter  
        • Form
        • Sample
      • Insurance application  
        • Form
        • Sample
      • Letter for the use of Advanced Payment  
        • One-Time  
          • Form
          • Sample
        • On Regular Basis  
          • Form
          • Sample
    • Pre-request for Documents  
      • Terms and Conditions
      • Form
• Export  
  • Procedures for the release of empty Containers  
    • Procedures
    • Guarantee Letter - General
    • Guarantee Letter - Terminal of the Customer
• Customer Satisfaction Survey